Frequently Asked Questions (FAQ's)
All or most links are to an outside website
1. How do I enroll in a course?
- You can enroll in a course by viewing course details at from the Home page, and making a selection; if the course has an associated cost, then payment will be a part of the enrollment process.
- If you enroll in a course before you create an account, you should receive an email to set up your account.
2. How do I log in to my course?
- Our courses are hosted in Canvas at rm.instructure.com – login there to access your course.
- For detailed instructions
3. I don't remember my password?
- For peaks.rm.edu, click “login” from the top right corner of the screen then select “Forgot your password?” to reset your password
- For Canvas (rm.instructure.com), click “I don’t have an email from RMU” then select “Forgot Password?” to reset your password
4. Can I request disability accommodations?
- To request accommodations, complete and submit this form
- Requests must be submitted at least two months before the course/event start date to allow time for review and accommodations to be made, if applicable
- Requests will be reviewed and responded to within approximately 10 business days, if no additional information is required
5. What if I mistyped my email address?
- Contact con.ed@rmu.atlassian.net and we will help you get your account set up correctly
6. Do I receive continuing education units for taking a course?
- Continuing Education Units are determined on a course by course basis; this information will be noted in each course description
- Please see the following CE Provider Status document for more details
7. Are there discounts available for courses?
- Some courses do offer a various discounts – see course descriptions for more information
8. Can courses be taken for academic credit?
- Some courses do offer academic credit
- Credits are determined on a course by course basis; this information will be noted in each course description
9. Does RMU report my Continuing Education Units (CEUs) for me?
- Each participant must report earned CEUs to their respective accreditation body individually
- Once completing a course, a certificate of completion will be made available to each student
10. How is my data being used?
- Rocky Mountain University does not sell any information to third parties. Details can be found in our privacy policy
11. What is the cancellation and refund policy?
12. If I become stuck, who can I contact?
- Submit a ticket by contacting con.ed@rmu.atlassian.net if you encounter any bugs or have technical questions
- For program/course-related questions, please contact Con.Ed@rm.edu
13. Peaks Continuing Education Manual and Policies
- Continuing Education Manual
- Code of Conduct for Participants
- Non-Discriminatory Practices and Learning Accommodations
14. How do I register a group?
Note: Only groups of 5+ qualify for a group registration discount.
1. Email con.ed@rmu.atlassian.net. Include information about how many group members, what organization, and what course you are seeking for group registration
2. Once the email has been sent to us, we will reach out within 48 business hours to negotiate a discount
3. Then, a discount code will be sent, and each group member will use this code to register themselves at checkout
15. What do the CEU accreditation acronyms stand for?
Background of CEU acronyms
CEU means Continuing Education Unit, and it’s a way to measure continuing education. CEUs range across a variety of topics, and you can earn CEUs in various ways, such as attending in-person or virtual events, taking an online course, or taking and passing a quiz. The amount of CEUs you earn is based on the number of contact hours you spend to complete an activity (or actual clock hours). Some benefits of earning CEUs are it’s a career investment, benefits for teachers, networking, marketability, etc.
Essentially these are accrediting bodies that can award continuing education credit based on standards, policies, and procedures for healthcare professionals:
- AAPA: American Academy of Physician Assistants
- AOTA: American Occupational Therapy Association
- ASHA: American Speech-Language-Hearing Association
- BOC: The Board of Certification
- NBCC: National Board for Certified Counselors